Matrix-E LLP (“we”, “us”, or “our”) operates the website matrix-e.com and provides digital marketing, AI consulting, website implementation, content creation, paid advertising, and ecommerce optimisation services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information you voluntarily provide (name, email address, phone number, company name, and any other details submitted via contact forms or email).
- Usage Data automatically collected when you visit our website (IP address, browser type, pages visited, time spent, referring URLs, and device information).
- Cookies and similar tracking technologies used for analytics and website functionality.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide our services
- Improve our website and service offerings
- Send relevant communications about our services (you may opt out at any time)
- Analyse website traffic and user behaviour
- Comply with legal obligations
3. Cookies
Our website uses cookies and similar technologies to enhance user experience and analyse traffic. You can control cookie preferences through your browser settings.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Trusted service providers who assist us in operating our website and delivering services (under confidentiality obligations)
- Professional advisors or authorities when required by law
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at the email address below.
7. Security
We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us